Meri Gold membership kaam nahi kar rahi – mujhe kya karna chahiye?

Agar aap ki Muzz Gold membership aap ke account par nazar nahi aa rahi, to fikar na karein. Pehle yeh kuch cheezein aazmayein.

1. Yaqeeni banayein ke aap sahi account mein log in hain

Agar aap ke paas ek se zyada email address ya sign-in ke tareeqe hain, to check karein ke aap usi Muzz account mein log in hain jis se aap ne Gold khareeda tha. Aap ki rukniyat usi account se juri hui hai.

2. App refresh karein

App band karke dobara kholein, ya log out karke dobara log in karein. Is se aap ka account refresh ho sakta hai aur agar Gold membership abhi update nahi hui to woh nazar aa sakti hai.

3. Thora waqt dein

Agar aap ne abhi abhi Gold khareeda hai, to kabhi kabhi aap ki rukniyat nazar aane mein thora waqt lag sakta hai. Kuch soorton mein, aap ki kharidari process hone mein 24 ghante tak lag sakte hain.

4. Apni kharidari bahal karein

Agar aap ki membership ab bhi nazar nahi aa rahi, to Menu → Settings → Kharidari ko bahal karain par jayein. Is se aap ki rukniyat ko aap ke account ke saath sync karne ki koshish ki jayegi.

5. 48 ghante baad bhi nazar nahi aa rahi?

Agar aap ki kharidari ko 48 ghante se zyada ho chuke hain aur aap ki Gold membership ab bhi nazar nahi aayi, to sab se tez jawab ke liye baraye meharbani Muzz app ke zariye hamari Support Team se rabta karein. Agar aap app tak rasai nahi rakhte, to aap [email protected] par email kar sakte hain.

Baraye meharbani apni payment receipt ki copy ya screenshot shamil karein, kyun ke aap ki kharidari ki tehqeeq ke liye aam taur par hamein is ki zaroorat hoti hai.

Hum khushi se aap ki Gold membership jald az jald aap ke account par wapas lane mein madad karenge. 💛